Service

It is simply not enough to build machines anymore, it is much more important to help customers when they need it.

We have been following this approach for decades. We have also found a large number of people - both nationally and internationally - who appreciate this, which is why we highly value our all-in-one package as well as our after-sales services.

The Singer all-in-one package

Our customers can rely on us 100 percent.

It is more important than ever to provide the customer with solid contact people and a trouble-free all-in-one package. We provide you with everything from a single source. 

From project planning, design, manufacturing and electrical assembly to programming and commissioning, we support you from project inception to completion, and our after-sales team is always there for you.

After-Sales-Service

Sales convinces customers to make the first purchase, and Service wins them over for the next one!
True to this motto, we offer every customer the best possible support, even after the machine is commissioned. 

Our after-sales team is available Monday through Friday and can be reached round the clock through our service hotline.

24/7
 
Our hotline can always connect you to the right person for technical, mechanical and electrical issues.

Replacement parts packages
 
With every delivered system, our customer gets a replacement part offer. Keeping replacement parts on hand minimizes machine downtimes.

Maintenance contracts
 
We back you up with maintenance and repairs. Just opt for the maintenance contract, we’ll take care of the rest.

Replacement parts warehouse
 
Warehousing involves cost and effort that you can avoid! We store your service parts and ensure availability at short notice.

 

Contact

Tell us when. We will call you.

If you would like a competent answer, a consultation or a precise offer, we will be happy to call you back. Please use this form for your message. Tell us briefly what you are interested in and when you would like us to call you. We look forward to talking with you.

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